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New provider for aged care services

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The Australian Government has appointed not-for-profit aged care services provider Uniting AgeWell to deliver domestic assistance, personal care, respite care and social support services for older residents in Knox from 1 July 2021, to help them to remain living independently at home.

The announcement follows Council’s decision last year to cease providing these Commonwealth Home Support Programme services, in response to national reforms that would require Council to substantially increase client fees and threaten the viability of Council continuing to be a provider.

Knox City Council Mayor, Cr Lisa Cooper said residents will continue to receive the same direct care services they previously relied on at the same frequency.

“Continuity of care is our highest priority for our older residents. We are working closely with Uniting AgeWell to ensure a smooth transition for all clients and their carers,” said Cr Cooper.

“Council will continue to provide food services (meals on wheels), home maintenance, home modifications and occupational therapy, and will reinvest any savings in complementary services to support our seniors to live safe, healthy and fulfilling lives here in Knox.”

Council has advised affected clients of the change and will continue working closely with them, Uniting AgeWell and the Department of Health to ease the transition.

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