Requirements for appointments
It is important that you and your child visit when you are well.
Our Nurses will be wearing a mask for the duration of the consultation, and it is strongly recommended, that the parent/ caregiver attending the appointment wear a mask, for our Nurses’ safety and yours.
Feeling unwell?
It is important to note, we are a well baby/person service, therefore we do ask that your review the question below
Are you or a family member unwell with any viral infection, including Covid 19, gastroenteritis or an upper respiratory infection?
If you answer 'yes', please contact our Maternal and Child Health team on [email protected] or 9298 8741 Or alternatively complete our online form to reschedule your appointment.
Your appointment may be rescheduled or conducted via Telehealth.
Alternative supports
You may have concerns about missing your next appointment because of COVID-19 or other illness.
Please contact your regular MCH service and let them know your concerns. They may be able to proceed with your consultation.
Otherwise, there is a range of support for families, including:
- Phoning the 24-hour Maternal and Child Health Line on 13 22 29
- Making an appointment with your GP or another health professional
- Visiting a SuperCare pharmacy that provides healthcare and pharmacy services
- Contacting an optometrist for vision testing
- Attending an online parenting education session hosted by Knox MCH
Need help?
Email [email protected] and we will get back to you.
Or call our Maternal and Child Health team on 9298 8741 during office hours (Monday to Friday from 9 am until 12:30 pm).
Maternal Child Health 24 hour line – 13 22 29
For health-related enquiries (infant, child or parent) outside our office hours, you can call the Maternal and Child Health 24 hour line on 13 22 29.
Qualified maternal and child health nurses provide information, support and advice to Victorian families with children from birth to school age (5 years old), 24 hours a day, 7 days a week.
