Disability parking permits

Listen

Knox City Council is changing to a new disability parking system known as the Accessible Parking Permit scheme.

About the Accessible Parking Permit (APP) scheme

For more information see DTP Accessible Parking Permits FAQ

Improvements include:

temporary permits for 6, 12 or 24 months.
increased permit length from 3 years to 5 years for individuals.
a permanent disability classification, so reassessments are not required for future permit renewals.
a new single and secure state-wide permit design that will be used throughout Victoria.
the inclusion of occupational therapists, in addition to GPs, to assess eligibility for a permit.

How to apply for a new permit or renew a permit (individuals)

You will need to transition to the new APP scheme by applying for a new permit before your expiry date or December 2024, whichever date is first. Existing permits can be used until their expiry date.

There are two types of APP permits:

Australian Disability Parking Permit - allows you to park in a disabled person parking bay AND park in an ordinary parking bay for twice the time limit specified
Victorian Double Time Accessible Parking Permit – only allows you to park in an ordinary parking bay for twice the time indicated by any signage

There are three ways to apply

if your application is successful, you’ll receive your permit in the post

Expand all

1. Apply online

To apply or renew online, you will need to provide a mobile phone number.

If you do not have a mobile phone, ask your carer, family member or friend who does have mobile phone to help you with your application. All future notifications about your permit will be sent to this mobile phone.

Visit accessibleparking.vic.gov.au to start your application. Once submitted you’ll receive an application reference number via SMS.

We aim to process online accessible parking permit applications within 5 business days.

2. Submit a hard copy form

A paper application form is also available if you do not have a mobile phone – call Council on 9298 8000 or email [email protected]

Paper applications can take extra time to process. From the time we approve the application, it can take up 10 business days to arrive in the mail from DTP.

3. Ask your GP or occupational therapist to help

Take your reference number to your GP or occupational therapist. They can complete an online assessment and submit your application.

Apply for a new permit or to renew a permit (organisations)

You need to apply online. Visit accessibleparking.vic.gov.au to start your application.

You’ll receive an application reference number via SMS and email.

If your application is successful, you can pick up the permit from Council. You may be asked to bring along supporting documentation when collecting your permit.

Replace an existing permit (individuals and organisations)

You can apply online or use a hard copy. If your resident's permit is lost or stolen you need to provide a Statutory Declaration along with your replacement request.

Expand all

Apply online

To apply online, you will need to provide a mobile phone number.

If you do not have a mobile phone, please ask your carer, family member or friend who does have mobile phone to help you with your application. All future notifications about your permit will be sent to this mobile phone.

Visit accessibleparking.vic.gov.au to apply for your replacement permit. Once submitted you’ll receive an application reference number via SMS* and an email.

Submit a hard copy form

A paper application form is also available if you do not have a mobile phone – call Council on 9298 8000 or email [email protected]

Collect your permit from Council

If your application is successful, you can pick up the permit from Council. You may be asked to bring along supporting documentation when collecting your permit.

Need help?

Find more information to common questions, the application process and dispute resolutions on the DTP Frequently Asked Questions page or visit the Accessible Parking Permit website.

If you need help with your application or have questions on changes in the new APP Scheme, you can call us on 9298 8000 or email [email protected].